Shipping Policy
At Phoenix Racing Gear, we are committed to delivering high-quality motorbike apparel to customers worldwide. Please review our shipping policy below.
1. Shipping Destinations
- We ship worldwide, with our primary markets being Europe and the USA.
- Delivery is available to most international locations.
2. Processing Time
- Orders are processed within 2-5 business days after payment confirmation.
- Custom and bulk orders may require additional processing time.
3. Shipping Methods & Delivery Time
- Standard Shipping: Estimated delivery within 7-14 business days.
- Express Shipping: Available for an additional cost, with delivery in 3-7 business days.
- Delivery times may vary due to customs clearance, holidays, or unforeseen delays.
4. Shipping Costs
- Shipping fees are calculated at checkout based on destination and order size.
- Free shipping may be available for bulk or promotional orders.
5. Customs & Import Duties
- International shipments may be subject to customs duties and taxes.
- Customers are responsible for any additional charges imposed by their local authorities.
6. Order Tracking
- Once your order is shipped, a tracking number will be provided via email.
- You can track your shipment through our courier partners.
7. Lost or Delayed Shipments
- If your order is delayed beyond the estimated delivery time, please contact us.
- Phoenix Racing Gear is not responsible for shipping delays caused by customs or external factors beyond our control.
8. Contact Us
For any shipping-related inquiries, please email us at sales@phoenixracinggear.com.
We strive to ensure timely and secure delivery so you can ride with confidence! 🚀
