Refund Policy
Refund Policy
At Phoenix Racing Gear, we prioritize customer satisfaction and ensure a smooth refund process. Please read our refund policy below.
Eligibility for Refunds
- Refunds are applicable for returns made within 14 days of delivery.
- Items must be unused, unworn, and in their original packaging with all tags attached.
- Customized or personalized items are non-refundable, unless they are defective or incorrect.
Refund Process
- Contact us at sales@phoenixracinggear.com with your order details and reason for the refund.
- Once approved, return the item using a trackable shipping method.
- After inspection, we will process your refund within 5-7 business days.
- The refund will be issued to the original payment method.
Important Notes
- Shipping costs are non-refundable, except in cases of defective or incorrect items.
- Customers are responsible for return shipping costs unless the item is faulty.
- Refund processing time may vary depending on your payment provider.
For any refund-related inquiries, feel free to contact our support team at sales@phoenixracinggear.com. We are here to help!
